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TERMS OF SERVICE

Last updated: October 6, 2026

Welcome to PAWTRAIT. These Terms of Service govern your use of the PAWTRAIT website and your purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. ABOUT PAWTRAIT

PAWTRAIT is an online store offering products and accessories designed for dogs and their owners.

Throughout these Terms, the terms “PAWTRAIT,” “we,” “us,” and “our” refer to PAWTRAIT. The terms “you” and “your” refer to the person accessing our website or purchasing our products.

2. USE OF OUR WEBSITE

You agree to use our website only for lawful purposes.

You must not:

* Use our website for fraudulent or unlawful purposes
* Attempt to interfere with or damage the operation of our website
* Attempt to gain unauthorized access to our systems or accounts
* Copy, reproduce, or use our website content without permission
* Submit false, misleading, or fraudulent information
* Use our website in a way that could harm PAWTRAIT, our customers, or third parties

We reserve the right to refuse service or restrict access to our website where reasonably necessary to protect our business, customers, or website.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate and up to date.

However, product colors and appearance may vary slightly depending on your device or screen settings.

We reserve the right to:

* Modify product information
* Correct errors
* Update prices
* Change or discontinue products
* Limit quantities available for purchase

Any changes will not affect orders that have already been accepted unless required by applicable law.

4. ORDERS AND PURCHASES

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation. An order confirmation does not necessarily mean that your order has been accepted or that the products are available.

We reserve the right to refuse or cancel an order in circumstances including, but not limited to:

* Product availability issues
* Pricing or listing errors
* Suspected fraud or unauthorized transactions
* Incorrect customer information
* Shipping restrictions
* Other circumstances where fulfillment is not reasonably possible

If we cancel an order after payment has been received, we will provide an appropriate refund to the original payment method.

5. PRICES AND PAYMENT

All prices displayed on our website are shown in U.S. dollars unless otherwise stated.

You are responsible for providing accurate billing and payment information.

Payment must be successfully authorized before an order can be processed.

We reserve the right to correct pricing errors before an order is fulfilled. If a significant pricing error affects your order, we may contact you regarding the issue and, where appropriate, cancel the order and provide a refund.

6. SHIPPING AND DELIVERY

We ship products using third-party fulfillment and shipping services.

Shipping times, costs, and available shipping methods may vary depending on the destination, product, and fulfillment location.

Estimated delivery times are provided for guidance and are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing a complete and accurate shipping address.

If an order is delayed, lost, damaged, or otherwise affected during transportation, please contact us so that we can review the situation and determine the appropriate next steps.

Additional information is available in our Shipping Policy.

7. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or waived under applicable law.

8. PERSONALIZED PRODUCTS

Some PAWTRAIT products may allow customers to provide personalized information, including names, text, or other customization details.

You are responsible for ensuring that all information submitted for personalization is accurate.

By submitting personalized content, you confirm that you have the right to provide and use that content and that it does not violate applicable laws or the rights of others.

PAWTRAIT may refuse personalization requests that contain unlawful, abusive, defamatory, hateful, or otherwise inappropriate content.

Because personalized products are made according to customer-provided information, they may be subject to different return or refund conditions as described in our Return & Refund Policy.

9. INTELLECTUAL PROPERTY

All content on the PAWTRAIT website, including but not limited to:

* Logos
* Brand names
* Product images
* Photographs
* Graphics
* Text
* Website design
* Layouts
* Original content

is owned by or licensed to PAWTRAIT and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit our content without our prior written permission.

10. CUSTOMER CONTENT AND REVIEWS

If you submit a review, photograph, comment, or other content to PAWTRAIT, you are responsible for ensuring that you have the necessary rights to submit that content.

You grant PAWTRAIT a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute submitted content for purposes related to operating and promoting PAWTRAIT, subject to applicable law.

You should not submit content that is unlawful, fraudulent, misleading, abusive, defamatory, or infringing upon another person’s rights.

Nothing in these Terms is intended to prevent customers from expressing honest opinions or reviews about PAWTRAIT or its products.

11. THIRD-PARTY SERVICES

Our website may use third-party services and applications to provide payment processing, shipping, fulfillment, analytics, customer support, or other functions.

These third-party services may have their own terms and privacy policies.

PAWTRAIT is not responsible for the independent practices or policies of third-party services to the extent permitted by applicable law.

12. DISCLAIMER

Our website and its content are provided for general informational and commercial purposes.

To the maximum extent permitted by applicable law, PAWTRAIT does not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Product information is provided based on information available to us and should be reviewed carefully before purchase.

Nothing in these Terms excludes or limits rights or protections that cannot legally be excluded or limited under applicable law.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, PAWTRAIT will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.

Our liability will not be limited or excluded where such limitation or exclusion is prohibited by applicable law.

14. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, and reasonable expenses arising from your unlawful use of our website, violation of these Terms, or infringement of the rights of another person.

15. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

When we make changes, we will update the “Last updated” date at the top of this page.

Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. GOVERNING LAW

These Terms are governed by the laws applicable to PAWTRAIT’s business and the applicable laws governing transactions with customers in the jurisdictions where PAWTRAIT sells its products.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections provided by the laws applicable to them.

17. CONTACT US

If you have questions about these Terms of Service, please contact us:

PAWTRAIT
Email: choko03150820@gmail.com

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By using the PAWTRAIT website or placing an order, you acknowledge that you have read and understood these Terms of Service, subject to any rights and protections provided by applicable law.